Green UX – Responsible design enhances sales

Green UX – Responsible design enhances sales

The energy consumption of the internet is increasing at a tremendous pace – simultaneously, the sustainability of digital services is becoming an ever more significant competitive factor. Green UX, or environmentally friendly user experience, combines sustainable development with business efficiency.

What is Green UX?

Green UX means designing services so that they consume as little energy and data as possible – without compromising usability. It is part of a broader principle of responsible design, taking into account environmental impact, accessibility, and technical performance.

However, Green UX is not just about environmental ecology; the lightness and speed of a website have a direct impact on business. A fast site means:

  • shorter loading times

  • better user experience

  • higher search engine visibility (SEO)

  • more conversions and a lower bounce rate.

Numerous studies show that the speed of a website has a direct impact on business outcomes. For example, according to Google, if the loading time of a mobile page increases from one second to three, the risk of user abandonment can increase by as much as a third.

Practical examples of Green UX measures

Image optimisation

Modern image file formats such as WebP and AVIF and automatic resolution adjustment

Font management

Only the necessary fonts, local loading, no requests to external services

Reduced animation load

CSS animations load less than JavaScript animations – unnecessary effects should be avoided

Simplifying navigation paths

Faster navigation routes → fewer loads

Analytics optimisation

Analytics optimisation – combining tracking codes and managing them with a consent manager

Dark themes

Dark interfaces use less power on many smartphones and smartwatches with AMOLED displays. Offering a dark mode as an optional choice can enhance both user experience and device battery life.

Green UX in practice – results before and after optimisation

The comparison below illustrates how optimisation in line with Green UX principles affects website performance, user experience, and conversions. "Before" shows the original state of the site, "after" highlights the results post-optimisation.

Element

Before (traditional UX)

After (Green UX)

Homepage

5-megabyte hero video plays upon page arrival

200-kilobyte WebP image, video plays on click

Fonts

6 different font weights and external font service

Only necessary 3 font weights and local loading

Navigation

Deep and heavy navigation structure

Simple and fast

Page load time

3.8 seconds

1.2 seconds

Bounce rate

62%

38%

Conversion rate

1.2%

2.1%

How to assess your website’s environmental impact?

An excellent way to start the Green UX journey is to analyse the current website's energy consumption and carbon footprint. One user-friendly and visually clear tool for this is the Website Carbon Calculator.

By entering your site’s address into the tool, you receive an estimate of the following:

  • How much CO₂ emissions are generated per page load

  • The energy consumption per visit

  • How your website compares to others on the internet

  • Whether your site runs on renewable energy

The tool also provides yearly estimates, such as how many trees would be needed to offset your site’s emissions. The results help identify tangible areas for improvement that can achieve ecological and business benefits.

How does Green UX support business?

Green UX is not just a question of image. It also enhances:

  • Sales and leads: faster pages → more conversions

  • Search engine visibility: Google favours fast and accessible pages

  • Brand’s sustainability profile: competitive advantage, especially in B2B environments

  • User satisfaction: speed, clarity, and accessibility improve user experience

Simultaneously, the company complies with increasingly stringent EU regulatory requirements (e.g. CSRD, EAA, WCAG 2.2), which may in the future influence bidding and contract negotiations.

Where can Crasman help?

Crasman has extensive experience in designing and implementing responsible and business-efficient web services. We provide:

  • A Green UX audit for your current web service

  • Development recommendations and a roadmap for optimisation

  • WCAG 2.2 accessibility audits

  • Design and implementation of new web services in an environmentally friendly and high-performance manner

  • Assistance in collecting data related to digital services for sustainability reporting – including references to the European accessibility standard EN 301 549.

Would you like us to review together how well your current web service measures up with Green UX metrics? Contact us – let’s make sustainability your competitive edge.

Olli Maksimainen

Chief Operating Officer

16 Jun 2025