Teemu Into works at Crasman in Tampere with the title Senior UX Designer. What does that really mean in Finnish?

“It means someone who has seen and experienced a lot, essentially a well-seasoned usability designer,” Into laughs.

UX is short for the English phrase user experience, which translates naturally to käyttäjäkokemus in Finnish. A UX Designer designs digital services by empathizing with the user's perspectives and aims to understand their motivations and needs for using the service.

“My job is largely about acquiring an understanding of what the online service's customers and users need. This information is then reflected against the business needs of our client, the service owner, and we strive to find solutions where these two meet.”

Into, who joined Crasman in 2019, strongly identifies as a creative nerd.

“I started messing around with computers as a youngster and progressed from there to the demo scene. As the internet came into the picture (it's probably worth noting that I'm surprisingly old), I learned early on how to create websites for relatives and their companies. My self-directed interest and professional skills in designing online services thus stem from a long time ago,” Into recaps.

Partnership creates genuine value

At Crasman, Into is particularly attracted to the way things are done and the partnership model, where they delve deeply and over long periods into clients' businesses and problems. Online services are developed and continuously improved based on analytics, which allows online services to deliver real value to companies.

It's also important that the approach is comprehensive: at Crasman, online service projects are linked with content planning, which helps the online services speak with a consistent language, both visually and textually.

“Crasman doesn't engage in so-called quick and dirty projects where the online service is handed over to the client, and the taillights disappear immediately into a dust cloud. Long-term partnerships foster mutual trust,” Into reflects.

The work culture has also made a deep impression on Into.

“The culture of complaining is deeply rooted in too many workplaces, unfortunately. I realized one day that during my entire Crasman employment, I haven't heard anyone complain about anything, which is truly astonishing. Of course, problems and frustrating situations arise, but they are always handled solution-focused and with shared responsibility.”

P.S. Does the Crasman vibe seem appealing? Would you be interested in joining our group of creative nerds? Check out the open positions or submit an open application!