Teemu Into works at Crasman in Tampere with the title Senior UX Designer. What does that actually mean in Finnish?

“It means someone who has seen and experienced a lot, essentially a well-seasoned usability designer,” Into laughs.

UX is an abbreviation of the English phrase user experience, which naturally translates to käyttäjäkokemus in Finnish. A UX Designer designs digital services by empathising with the user's perspective and aims to understand their motivations and needs for using the service.

“My work largely involves gaining understanding of what the customers and users of a web service need. This information is then mirrored against the business needs of our client, the service owner, and solutions are sought where these two meet.”

Having joined the Crasman team in 2019, Into strongly identifies as a creative nerd.

“I started tinkering with computers as a young boy and progressed to the demo scene. With the advent of the Internet (I should probably emphasise that I’m surprisingly old), I learned early on to create websites for relatives and their companies. My self-directed interest and professional skills in designing web services stem from way back,” Into recalls.

Partnership yields genuine value

What particularly appeals to Into at Crasman is the approach to work and the partnership model, where the clients' business and problems are deeply engaged with over an extended period. Web services are developed and further developed based on analytics, thereby providing real value to businesses.

The comprehensive nature of the work is also crucial: at Crasman, web service projects also involve content planning, which ensures that web services communicate consistently in both their visual appearance and textual content.

“At Crasman, there are no so-called quick and dirty projects where the web service is handed over to the client, and the taillights disappear into a cloud of dust. Long-term partnerships foster mutual trust,” Into reflects.

The work culture has also made a deep impression on Into.

“A culture of complaining is unfortunately deeply rooted in many workplaces. I realised one day that I haven’t heard anyone complain about anything during my entire tenure at Crasman, which is truly startling. Of course, issues and frustrating situations arise, but they are always handled in a solution-focused manner, with responsibilities shared.”

P.S. Does the atmosphere at Crasman sound appealing? Would you be interested in joining our group of creative nerds? Check here for open positions or submit an open application!