Wholesale orders, sales commissions, multiple product configurations, customised pricing, reseller network management, and complex ordering processes.
No one desires a competitive situation with their own resellers, and an open online store for everyone can be an utopia.
However, there are plenty of options to get started: In the experienced hands of Crasman, the online store solution is meticulously crafted to meet the needs of your B2B business.
Why should B2B sales be digitalized?
Create savings and efficiency
The online store automates and optimises key stages of the sales process and supply chain, reducing the need for manual work and the occurrence of errors. This leads to significant cost savings and accelerates order processing, thereby enhancing customer satisfaction.
Grow flexibly
Technological solutions in e-commerce, such as automation, analytics, and artificial intelligence, support growth and international expansion. Diverse tools aid in forecasting demand, identifying trends, and targeting marketing and sales in real time.
Exceed your customers' expectations
Customers expect the same flexibility and ease from B2B companies as in consumer e-commerce. E-commerce strengthens the customer experience by enabling business customers to enjoy a smooth and personalised purchasing journey, as well as real-time order tracking.
How can B2B Ecommerce be utilised?
Electronic order channel
Accelerate sales by channelling spare parts orders or other recurring and labor-intensive order and service requests online.
An easy-to-use ordering channel serves retailers and customers with their availability and pricing information needs and speeds up and automates the delivery process.
Internal sales tool
An e-commerce platform integrated with ERP and CRM systems reduces manual data entry and human errors.
A digital POS system offers seamless sales whether in the field, from inventory, or at trade shows and events.
Opening international markets
An online store allows a B2B company to expand into new markets swiftly and flexibly, without significant investments in local branches.
Convenient language versions and easily manageable market-specific changes make international trade smooth and scalable.
Testing platform for new business
An e-commerce platform is an excellent place to test new products, markets, or business models before a full-scale launch.
Easy scalability, versatile testing tools, and low investment costs support an agile culture of experimentation.
Integration with payment systems and logistics
An online store can be seamlessly integrated with payment services and logistics partners, enhancing order processing and accelerating deliveries while streamlining management.
This facilitates commerce and strengthens customer engagement.
Real-time customer data and analytics
The e-commerce platform continuously gathers data on customer behaviour and purchasing habits, enabling the utilisation of this information in personalised marketing campaigns and the optimisation of product offerings.
